Dear Valued Customer,

Thank you for purchasing a Toshiba product (“the Product”). The Product shall be under warranty by Toshiba (“Toshiba”) against defects in material and workmanship in accordance with and subject to compliance with the warranty terms and conditions stated below.

This warranty is applicable only to the following products:

LED / LCD TV, Blu Ray Player, Refrigerator, Washing Machine, Rice Cooker, Microwave Oven, Air Purifier and Electric Pot.

Warranty terms and conditions

1.     Toshiba Sales & Services Sdn Bhd (hereinafter called TSS) make the following limited warranties. These LIMITED WARRANTIES extend the original consumer purchaser (Hereinafter called Purchaser) only and to no other purchaser or transferee.

2.     These warranties are effective only if the product is purchased and operated in Malaysia.

3.     The original purchase receipt must be kept and presented for verification when required.

4.     This warranty is invalid if there is any unauthorized repair, tampering, alteration, modification, misuse or damage to the Product.

5.     This warranty is invalid if the serial number appearing on the Product has been altered, defaced or removed.

6.     Toshiba’s obligations and liability under or in relation to this warranty (including Toshiba’s services under it) shall be limited to the cost of replacing the Product with the same or an equivalent product or of repairing the Product, whichever is lower.

7.     These warranties do not cover lightning, natural disasters, pest attacks, external fires, negligence, accidents, improper installation or improper maintenance or use in violation of instruction furnished by Toshiba.

8.     In no event shall TSS be liable for consequential loss, incidental or accidental damages.

9.     No person, dealer or company is authorized to change, modify or extend the terms of these warranties in any manner whatsoever. The time within which an action must be commenced to enforce any obligation of TSS, arising under this warranty or any implied warranty.

10.  Please present this card for warranty claims, together with original purchase documents.


Additional terms for the following products: 


·         2 Years General Warranty



·         1 Year General Warranty

·         5 Years Compressor Warranty.

·         Additional compressor warranty for a further period of 7 years is only applicable for 2 door refrigerator (must register online for this additional coverage).

·         Labour, transport , refrigerant gas refill charges and connected components within the refrigeration circuit however excluded in the warranty.


Washing Machine

·         2 Years General Warranty.

·         5 Years Motor Warranty for fully automatic non-inverter and semi automatic washing machine.

·         10 Years Motor Warranty for Inverter S-DD/ DD washing machine.

·         3 Years PCB Warranty.

·         Additional motor warranty for a further period of 2 years for fully automatic non-inverter washing machine below 9kg capacity.

·         Additional motor warranty for a further period of 7 years for fully automatic non-inverter washing machine above 9kg capacity.

·         Additional motor warranty for a further period of 3 years for fully automatic Inverter S-DD/ DD washing machine.

·         Labour and transport however excluded in the warranty.


Air Purifier / Microwave Oven/ Rice Cooker/ Electric Pot/ Vacuum Cleaner

·         1 Year General Warranty

·         All motors are warranted for a period of 6 months only

·         5 Years Inverter Motor Warranty for Air Purifier and Microwave Oven


Note: All additional warranty is upon online registration and valid for selected refrigerators & washing machines purchased from 1 July 2013 to 31 July 2016 only