Dear Valued Customer,

Thank you for purchasing a Toshiba product (“the Product”). The Product shall be under warranty by Toshiba (“Toshiba”) against defects in material and workmanship in accordance with and subject to compliance with the warranty terms and conditions stated below.

This warranty is applicable only to the following products:

LCD / LED TV, CRT TV, DVD Player and Recorder, High Definition DVD Player and Recorder and home appliances.


Warranty terms and conditions

1.     Toshiba Sales & Services Sdn Bhd (hereinafter called TSS) make the following limited warranties.These LIMITED WARRANTIES extend the original consumer purchaser (Hereinafter called Purchaser) only and to no other purchaser or transferee.

2.     These warranties are effective only if the product is purchased and operated in Malaysia.

3.     The original purchase receipt must be kept and presented for verification when required.

4.     This warranty is invalid if there is any unauthorized repair, tampering, alteration, modification, misuse or damage to the Product.

5.     This warranty is invalid if the serial number appearing on the Product has been altered, defaced or removed.

6.     Toshiba’s obligations and liability under or in relation to this warranty (including Toshiba’s services under it) shall be limited to the cost of replacing the Product with the same or an equivalent product or of repairing the Product, whichever is lower.

7.     These warranties do not cover lightning , natural disasters , pest attacks , external fires , negligence , accidentes , improper installation or improper mantenance or use in violation of instruction furnished by Toshiba.

8.     In no event shall TSS be liable for consequential loss , incidental or accidental damages.

9.     No person , dealer or company is authorised to change , modify or extend the terms of these warranties in any manner whatsoever. The time within which an action must be commenced to enforce any obligation of TSS , arising under this warranty or any implied warranty.

10.  Please present this card for warranty claims ,together with original purchase document's.

Additional terms for the following products: 

.  Compressors are subject to a 5-year warranty / General Warranty 1- year

.  The following works do not constitute a part of the warranty for compressors


  a) Labour and transport

  b) Charging of refrigerant and connected components within the refrigeration circuit.

  Washing Machine for clothes

.   Motors are subject to a 5-year warranty / 10-year warranty for DD/SDD (model only) / PCB warranty 3-year / General warranty 2-year

. Applicable to all fully automatic / Semi Auto washing machines only

. The following works do not constitute a part of the warranty for motors

  a) Labour and transport.

  Hot Pot / Microwave Oven

.  General warranty 1-year


.  General warranty 2-year

  Air Purifier

.  General warranty 1-year / 5-year Inverter Motor